In this scenario, the account authentication fails. Surface Hub devices default to using Modern Authentication for accounts that exist in Azure AD, even if they have mailboxes in on-premises Exchange environments that don't have Hybrid Modern Authentication enabled. Skip setting up a device account in the first-run process, install all Windows Updates afterwards, and then add the account from Settings > Surface Hub > Accounts.Īuthentication of hybrid device accounts with on-premises mailboxes fails. Download the latest Hub 2S recovery image and follow the USB recovery steps to update your Surface Hub and go through the first-run experience again. One of the following options can be used to address this scenario: Windows 10 Team edition does fully support modern authentication, but only as of KB5010415 (or a subsequent Windows CU). ![]() IssueĪdding a device account with an Exchange Online mailbox may fail during the first-run experience.Įxchange Online began disabling basic authentication for all protocols as of October 1st, 2022. ![]() To ensure Surface Hub receives the latest updates, sign in with an Admin account and select All apps > Settings > Update and Security > Windows Update, and then install all updates. This article lists known issues for Surface Hubs running the current operating system, Windows 10 Team Edition version 22H2.
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